FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Expand All FAQs
General
What’s the address?
What time zone does Arizona observe?
Are there winter or snow considerations?
Parking/Transportation
Can you call a taxi or arrange transport?
What if I am traveling with a trailer or boat?
Is parking for oversized vehicles available at the hotel?
Is parking available at the hotel?
Wi-Fi/TV/Technology
Do you have Wi-Fi? Is it good?
How fast is the Wi-Fi Connection?
Booking/Payments
Can I book directly with you next time to save on fees?
Do you offer discounts for long-term stays?
What payment methods do you accept?
Housekeeping/Supplies
Do you have extra beds for another guest?
What if I forgot something at the property?
Do you have extra towels/pillows?
Do you have a daily housekeeping?
I forgot my charger, do you sell or lend one?
Pool/Courtyard/Facilities
Is there seating in the courtyard?
Is there ice available on the property?
Is the property wheelchair-accessible?
Do you heat your pool?
Pool Hours?
Check-In/Check-Out
Is there a way to store my luggage if I arrive early?
Only until what time do you accommodate late check-ins?
Can I check in under a different name?
Is late check-out available?
Is early check-in available?
What time is check-in and check-out?
Policies/Rules/Requirements
Refund/cancelation (through third party booking platform)
What is the "quiet hours" policy?
Can I add another person to the reservation upon arrival?
Can I change my room type upon arrival?
What are the ID and age requirements?
Is smoking allowed in the hotel?
Are children allowed?
Do you allow pets?
What is your cancellation policy?
Rooms/Amenities
What complimentary bathroom amenities are provided?
Is there a microwave in the room?
Is there a luggage rack in the room?
Does every room have patio doors?
How big are the TVs in rooms?
Which rooms offer the best view?
How many pillows per bed?
Do you have bathroom amenities (soap, shampoo, conditioner, etc.)?
Is there air conditioning or heating in every room?
Do we have coffee in the rooms?
Which room type is closest to the Pool area?
Which room types are best for guests seeking a quiet and more secluded stay?
Expand All FAQs
General
What’s the address?
What time zone does Arizona observe?
Are there winter or snow considerations?
Parking/Transportation
Can you call a taxi or arrange transport?
What if I am traveling with a trailer or boat?
Is parking for oversized vehicles available at the hotel?
Is parking available at the hotel?
Wi-Fi/TV/Technology
Do you have Wi-Fi? Is it good?
How fast is the Wi-Fi Connection?
Booking/Payments
Can I book directly with you next time to save on fees?
Do you offer discounts for long-term stays?
What payment methods do you accept?
Housekeeping/Supplies
Do you have extra beds for another guest?
What if I forgot something at the property?
Do you have extra towels/pillows?
Do you have a daily housekeeping?
I forgot my charger, do you sell or lend one?
Pool/Courtyard/Facilities
Is there seating in the courtyard?
Is there ice available on the property?
Is the property wheelchair-accessible?
Do you heat your pool?
Pool Hours?
Check-In/Check-Out
Is there a way to store my luggage if I arrive early?
Only until what time do you accommodate late check-ins?
Can I check in under a different name?
Is late check-out available?
Is early check-in available?
What time is check-in and check-out?
Policies/Rules/Requirements
Refund/cancelation (through third party booking platform)
What is the "quiet hours" policy?
Can I add another person to the reservation upon arrival?
Can I change my room type upon arrival?
What are the ID and age requirements?
Is smoking allowed in the hotel?
Are children allowed?
Do you allow pets?
What is your cancellation policy?
Rooms/Amenities
What complimentary bathroom amenities are provided?
Is there a microwave in the room?
Is there a luggage rack in the room?
Does every room have patio doors?
How big are the TVs in rooms?
Which rooms offer the best view?
How many pillows per bed?
Do you have bathroom amenities (soap, shampoo, conditioner, etc.)?
Is there air conditioning or heating in every room?
Do we have coffee in the rooms?
Which room type is closest to the Pool area?
Which room types are best for guests seeking a quiet and more secluded stay?
Expand All FAQs
General
What’s the address?
What time zone does Arizona observe?
Are there winter or snow considerations?
Parking/Transportation
Can you call a taxi or arrange transport?
What if I am traveling with a trailer or boat?
Is parking for oversized vehicles available at the hotel?
Is parking available at the hotel?
Wi-Fi/TV/Technology
Do you have Wi-Fi? Is it good?
How fast is the Wi-Fi Connection?
Booking/Payments
Can I book directly with you next time to save on fees?
Do you offer discounts for long-term stays?
What payment methods do you accept?
Housekeeping/Supplies
Do you have extra beds for another guest?
What if I forgot something at the property?
Do you have extra towels/pillows?
Do you have a daily housekeeping?
I forgot my charger, do you sell or lend one?
Pool/Courtyard/Facilities
Is there seating in the courtyard?
Is there ice available on the property?
Is the property wheelchair-accessible?
Do you heat your pool?
Pool Hours?
Check-In/Check-Out
Is there a way to store my luggage if I arrive early?
Only until what time do you accommodate late check-ins?
Can I check in under a different name?
Is late check-out available?
Is early check-in available?
What time is check-in and check-out?
Policies/Rules/Requirements
Refund/cancelation (through third party booking platform)
What is the "quiet hours" policy?
Can I add another person to the reservation upon arrival?
Can I change my room type upon arrival?
What are the ID and age requirements?
Is smoking allowed in the hotel?
Are children allowed?
Do you allow pets?
What is your cancellation policy?
Rooms/Amenities
What complimentary bathroom amenities are provided?
Is there a microwave in the room?
Is there a luggage rack in the room?
Does every room have patio doors?
How big are the TVs in rooms?
Which rooms offer the best view?
How many pillows per bed?
Do you have bathroom amenities (soap, shampoo, conditioner, etc.)?
Is there air conditioning or heating in every room?
Do we have coffee in the rooms?
Which room type is closest to the Pool area?
Which room types are best for guests seeking a quiet and more secluded stay?
The Wesley is mid-transformation. Parden our dust until July 1st
|
The Wesley is mid-transformation. Parden our dust until July 1st
|
The Wesley is mid-transformation. Parden our dust until July 1st
|